N and H     Communications
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Estimating and Managing Documentation Projects
- 2 day course

You will learn to...

  • get management support for your time and budget requirements
  • schedule, track, and document activities
  • create project spreadsheets and tracking tools
  • choose a documentation team
  • estimate and budget hours, resources, and dollars
  • calculate documentation costs in your company
  • develop realistic schedules
  • determine the cost of quality
  • assess the level of process maturity of your technical publications organisations

Who should attend...

  • documentation managers and team leaders - technical communicators
  • software development managers
  • project managers
  • analysts and programmers

During the two-day seminar, you will plan a complete documentation project and learn how to take it through to completion. You'll start by estimating the number of pages and costs, then calculate the dependencies affecting the project, set up a schedule, and learn how to keep the project on track. The objective: to manage documentation projects so that they come in on time and within budget.

You will learn to establish project specifications, define the audience and their tasks, and evaluate design implications.

The Agenda

Planning the project
You will learn to create information plans and specify the contents of manuals, training, and other information- product deliverables.

Estimating
We will show you when to estimate a project and assign a project teani. You will also learn how to estimate hours per page, develop a budget, and plan a schedule.

Keeping it on track
How to develop detailed project specifications and use tracking tools to manage the project successfully.

Keeping records
You will learn to build forms to help you track progress and to estimate the percent complete throughout the project.

Quality
We will show you how to determine the quality level of a project and how to build and maintain quality in the process.

Wrapping up
You will learn how to prepare a project wrapup report and how the information helps you estimate and manage future projects.

Assessing project maturity
You willl review a checklist and judge the level of your organisation in using a publications development methodology.

 



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With the course you get a substantial manual.

Course topics are illustrated with real examples and interactive exercises.


This course is licensed from Dr JoAnn Hackos and is presented by
Jill Nicholson and Rob Phillips
.